Mail Processor Error

If you have received a letter like the one attached it was due to our automated mail processor mixing up our mail with New York Times payment reminder mail. No Personal Identifiable Information was released as the letter contained a simple welcome message and the names and addresses are that of the TO field on the mailer, the barcode is proof of being processed through our mail provider equipment and NO information was stolen.


I apologize for the confusion and this will be solved promptly with our mailing partner.


New York Times and DIUA use a automated mailing system called Lob, this system is used by companies like UBER for sending mail to its customers.


If you have any questions or concerns do not hesitate to contact me. or 425-583-4921



Jacob Kukuk

President DIUA